Enterprise-grade AI agents for exceptional customer service
Discover the future of customer service:
Smart Routing
We get callers where they need to be, with a minimal amount of questions and proven 96% accuracy.
• Designed on an intuitive visual canvas that makes even the most complex routing logic easy to navigate.
Secure Verification
We verify callers based on your requirements with real time customer data. Saving employees up to 1 minute per call.
• Callers are securely verified so their customer details are immediately available to the agent.
AI-Powered FAQs
Answers fueled with your knowledge base and tailored to the question in no time - 24/7 available.
• Enhanced with custom ASR Hints to effortlessly recognize industry-specific jargon, brand names, and complex terms.
Intuitive Self-service
Smart questions, minimal effort. Reduce a third of the calls by handling common tasks autonomously.
• Includes tools like Google Maps address validation and strict Date/Time boundaries to keep customer databases perfectly clean.
Turn calls into strategy
Every conversation holds valuable customer insights. We make them visible and actionable.
- Discover why customers reach out and fix problems at the source
- Improve processes based on real conversation data, not assumptions
- Identify trends and opportunities that would otherwise stay hidden
- Act on real-time insights, not gut feeling
Chat with your AI Analyst
Ask questions in natural language and get instant answers based on your conversation data. No dashboards, no manual analysis — just the insights you need.
Multi-Agent Engine
Powered by parallel 'Discovery' and 'Narrative' AI workers running simultaneously to eliminate hallucinations.
Detailed, structured topics
Automatically categorize thousands of calls into reliable, multi-level topic structures for actionable insights.
Verifiable Accuracy
Deep, sophisticated summaries backed by precise quotes directly from call transcripts.
1. Late delivery — 42% of calls
2. Missing tracking — 28%
3. Wrong address — 18%
Secure & Safe
Your data. Your cloud. Fully secure with ISO27001 certification, GDPR compliance, and European data hosting
Proven scale
Handles ~1M of calls per month with enterprise-grade reliability
Seamless Integrations
We handle the complexity behind the scenes, integrating with your systems quickly and securely, with your workflows in mind
Your AI partner, every step of the way
“We don't just deliver tech. We believe that success can only be achieved if change also involves management, processes and employees. Advisory workshops, warm hand-over training and KPI monitoring are some examples we use for this”Get in touch
Trusted by leading brands
“Truly impressive how AssistYou's Lisa interacts, and is able to understand practically anything.”
“Working with AssistYou is a great experience: they are extremely responsive and work fast.”
“AssistYou works fast, their solutions are relevant, and their products easy-to-integrate. This ensures that you, as their client, do not experience any interruptions to your existing service.”